Privacy Policy
This Privacy Policy explains how Bakvio, Inc., a Delaware corporation, handles information when you visit bakvio.com, contact us, download the Windows installer, or use Bakvio software.
Information we collect
We may receive your name, email address, and the contents of messages you choose to send to our support addresses. Website hosting and security services may process technical information such as IP address, browser type, requested page, referring page, and timestamp.
Local product data
Bakvio is designed so that completed backup records are stored locally on the computer running the desktop product by default. Exported files remain in locations selected by the user. Users remain responsible for device security, access permissions, and any later movement or sharing of exported files.
How we use information
- Respond to support and product-download questions.
- Operate, protect, and troubleshoot the website.
- Improve documentation and product support.
- Comply with applicable legal obligations and prevent misuse.
Service providers and disclosure
We may use hosting, website-security, and email service providers to operate the site and respond to messages. They may process limited information for those purposes. We do not sell personal information or use support messages for unrelated advertising. We may disclose information when required by law or when reasonably necessary to protect rights, safety, and service integrity.
Cookies and analytics
The current public website does not use advertising cookies or cross-site behavioral advertising. Hosting and security providers may use necessary technical mechanisms and logs to deliver and protect the website.
Retention
Support correspondence and technical logs are retained only for as long as reasonably necessary for support, security, operations, and legal obligations. Locally stored product data is managed by the user on the user's own computer.
Your privacy choices
You may request access to, correction of, or deletion of personal information held through support correspondence by emailing legal@bakvio.com. We will respond as required by applicable law. Requests do not affect local product data that remains solely on a user's device.
Children
Bakvio is intended for business and adult users and is not directed to children under 13. We do not knowingly collect personal information from children through the public website.
Security
We use safeguards appropriate to the limited website and support information we process. No storage or transmission method can be guaranteed completely secure.
Policy updates
We may update this policy as the website, product access, or legal requirements change. The effective date above identifies the current version.
Contact
Bakvio, Inc.
456 S Kenmore Ave Apt 2, Los Angeles, CA 90020
Email: legal@bakvio.com